Refund & Cancellation Policy

Last updated: August 21, 2026

1. This is a one-time purchase — nothing to cancel

Pro is a lifetime license bought once via Creem. There is no recurring subscription, so there is nothing to cancel and no future charges will ever occur. If you no longer wish to use the extension, simply uninstall it from Chrome.

Need help with your license or a refund? Email [email protected] from your billing email.

2. What happens after you stop using Pro

• No further charges: because Pro is one-time, you are never billed again.
• Your data: all saved passwords live locally in your browser and are removed when you uninstall the extension.
• Reinstall: you can reactivate Pro on the same license anytime by restoring your purchase via Creem.

3. Refunds

3.1 Money-back guarantee

If you are not satisfied, request a full refund within 14 days of your Pro purchase. We do not ask for a reason. Email [email protected] with your order ID.

3.2 After the 14-day window

Because Pro is a one-time, low-cost license, refunds are generally only offered within the 14-day window above. For duplicate charges or other verified billing errors, contact us and we will refund in full.

3.3 Duplicate or unauthorized charges

If you believe you were charged in error (e.g., double billing), email us immediately. We will investigate and refund any verified erroneous charge in full.

4. Processing time

Approved refunds are issued to your original payment method via Creem. Please allow 5–10 business days for the amount to appear, depending on your bank or card issuer.

5. Chargebacks

Before opening a chargeback with your bank, please contact us — most issues are resolved faster directly. Unresolved erroneous charges are, of course, eligible for refund.

6. Contact

Refund & cancellation questions: [email protected]. We reply within 2 business days.